Product Refund And Returns Policy

Product Return Policy

Online Products Policy

Policy Changes:

Nice Device reserves the right to make changes to this return policy without prior notice. Please check this page for the most up-to-date information regarding our return policy.

Thank you for choosing Nice Device. We value your business and are committed to providing excellent customer service.

Return Window:

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0 Days

Return Window

You may return your purchased products within 14 days from the date of purchase. This return window applies to all products purchased from Nice Device both online and instore. For Warranties visit our warranty section. Past the 14 day window we will not refund or accept a return. Please note this is for returning products and not claiming a warranty.

Eligibility for Returns:

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To be eligible for a return
please ensure that your item meets the following criteria:

-The product is in its original condition with all included accessories, packaging, and documentation.

-The product has not been damaged or altered in any way.

-The product is accompanied by the original proof of purchase (receipt or order confirmation). --For lost receipts we can only track it if it was paid for with a debit card (for instore orders)

Non-Eligible Items:

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Physical Damage: Our warranty does not cover physical damage or any subsequent damage to the repaired device. This includes, but is not limited to, cracked screens, water damage, and other forms of physical damage.

Unauthorized Modifications: If the device has been subjected to unauthorized modifications or repairs by a third party, the warranty is void.

Software Issues: Our warranty does not cover software-related issues, such as software updates, software errors, or data loss.

Refund Process:

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Contact us: To initiate a return, please reach out to our customer support team. Be prepared to provide your order details and the reason for the return.
Inspection: Once we receive your return request, we will assess the eligibility of your item for return. If your return is approved, we will provide you with return instructions and a return authorization number (RA#).
Return Shipping: You are responsible for shipping the item back to us. Please ensure that the item is securely packaged to prevent any damage during transit.
Inspection and Refund: After we receive the returned item and confirm its eligibility, we will process your refund. This may include a full refund of the purchase price, minus any applicable restocking fees.

Restocking Fees:

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In the event of a warranty claim, please visit our store.
Provide your warranty documentation and a description of the issue you are experiencing.
Our team will assess the warranty claim and determine the appropriate course of action, which may include a repair, replacement, or refund, depending on the circumstances.

Instore Product Policy

Return Window:

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Eligibility for Returns:

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Non-Eligible Items:

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Physical Damage: Our warranty does not cover physical damage or any subsequent damage to the repaired device. This includes, but is not limited to, cracked screens, water damage, and other forms of physical damage.

Unauthorized Modifications: If the device has been subjected to unauthorized modifications or repairs by a third party, the warranty is void.

Software Issues: Our warranty does not cover software-related issues, such as software updates, software errors, or data loss.

Refund Process:

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Contact us: To initiate a return, please reach out to our customer support team. Be prepared to provide your order details and the reason for the return.
Inspection: Once we receive your return request, we will assess the eligibility of your item for return. If your return is approved, we will provide you with return instructions and a return authorization number (RA#).
Return Shipping: You are responsible for shipping the item back to us. Please ensure that the item is securely packaged to prevent any damage during transit.
Inspection and Refund: After we receive the returned item and confirm its eligibility, we will process your refund. This may include a full refund of the purchase price, minus any applicable restocking fees.

Restocking Fees:

Edit Content

In the event of a warranty claim, please visit our store.
Provide your warranty documentation and a description of the issue you are experiencing.
Our team will assess the warranty claim and determine the appropriate course of action, which may include a repair, replacement, or refund, depending on the circumstances.

Policy Changes:

Nice Device reserves the right to make changes to this return policy without prior notice. Please check this page for the most up-to-date information regarding our return policy.

Thank you for choosing Nice Device. We value your business and are committed to providing excellent customer service.

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Product Return Policy

Product Return Policy

Online Products Policy

Return Window

To be eligible for a return please ensure that your item meets the following criteria:

Instore Product Policy

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To be eligible for a return
please ensure that your item meets the following criteria: